Tuesday, September 11th at 3pm PDT (6pm EDT): Ever wonder what it takes to break into a career in community management? Then, at 4pm PDT (7pm EDT), chat with journalists covering the gaming industry in a second chat! Featuring Russ Pitts, Michael Zenke, Alan Crosby, Christian Schuett and Jen Bolton.
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Russ Pitts has been a professional writer and media producer for over a decade. He has founded a theatre company, wrote and produced several plays, and hundreds of articles, worked at TechTV and had a stint and a Head Writer and Producer of "The Screen Savers" before joining The Escapist. His job is to find the best writers writing about games and to hire them and to keep them happy.
Michael Zenke is the editor for the Slashdot Games subsite, as well as a mainpage editor for the Slashdot.org community. He does occasional freelance work as well, and his efforts have appeared on sites such as GameSetWatch, Gamasutra, and The Escapist. Weekly, he's most proud of his work on the "Massive Update" column at 1up and his writing at his personal blog, mmognation.com.
Alan is the Director of Global Community Relations at Sony Online Entertainment and works with the development, marketing, and public relations teams to implement projects that harness the power of the SOE community. Alan spearheads internal and external projects that aim to push community relations to new heights within the industry. An avid MMOG player, Alan has played most every MMO that has come to the US market.
Christian "Snowcrash" Schuett is 31 years old and works for Reakktor Media Ltd. in Hannover, Germany. His primary responsibilities are in community management and leading the in-game customer support and event teams. In addition to that he is also responsible for game design on Reakktor's current MMOG, "Neocron".
Jen manages European community teams for all NCsoft's games including City of Heroes / City of Villains, Guild Wars, Tabula Rasa and the upcoming fantasy MMO Aion: Tower of Eternity. Her past work includes managing moderation and live chat events for Channel 4 (UK), setting up StorTroopers, and creating a small person who can trounce her at cow racing.